Privacy Policy

Last updated: April 7, 2026

DeniedMedicaid.com ("we," "us," or "our") is operated by HCS Helpline. This Privacy Policy describes how we collect, use, and share information when you visit our website or submit information through our forms.

Information We Collect

When you fill out our contact form, we collect the following personal information:

• First and last name
• Phone number
• Email address (optional)
• State of residence
• ZIP code (optional)
• Information about your Medicaid status

We may also automatically collect certain technical information, including your IP address, browser type, device type, and pages visited, through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Connect you with a licensed insurance agent who can assist you with finding health insurance coverage
• Contact you by phone, text message, or email regarding your inquiry
• Improve our website and services
• Comply with legal obligations

Information Sharing

We may share your personal information with:

• Licensed Insurance Agents: We share your contact information with licensed insurance agents and agencies who can help you find health insurance coverage.
• Service Providers: We use third-party services for website hosting, communication (phone and SMS), and analytics.
• Legal Requirements: We may disclose your information when required by law or to protect our rights.

We do not sell your personal information to third parties for their marketing purposes.

Communication Consent

By submitting your information through our form, you consent to receive:

• Phone calls from licensed insurance agents
• Text messages (SMS) related to your inquiry
• Emails regarding health insurance options

You may opt out of communications at any time by replying STOP to any text message, or by contacting us at help@hcshelpline.com.

Standard message and data rates may apply. Message frequency varies.

Cookies and Tracking

We use cookies and similar tracking technologies to analyze website traffic and improve user experience. We may use Facebook Pixel and Google Analytics to measure the effectiveness of our advertising campaigns. These tools may collect information about your browsing activity across websites.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to request deletion of your personal information
• The right to opt out of certain data sharing

To exercise these rights, contact us at help@hcshelpline.com.

Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

• Email: help@hcshelpline.com
• Phone: (561) 576-0801